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RESUME

WORK HISTORY

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09/2021-PRESENT

TRANSITION CONSULTANT/ PRACTICE MANAGER          

Assessed practice financials, clinical processes.  Developed plan for production and clinical quality improvement.  Advised Dentist to make staffing, financial and clinical process changes for short and long-term improvement. 

HELLOFACE LLC

7670 KATY FWY #30
HOUSTON TX

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 Transition Consultant
- Analyze the practice value
- Assess Competition
- Research area residents demographics
- Determine how much to offer
- Research the practice financials
- Recent profit and loss statements
- Recent balance sheets
- Practice Management Integration to Cloud 
- Fee Schedule (paying attention to fees relative to industry standard, and insurance
reimbursements)
- Percentage of revenues used for overhead

- A breakdown of employee expenses  Salaries,benefits, payroll taxes,retirement, 

- Revenues broken down by procedure- Production and Collections report for each dentist and hygienist

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85% Collection Rate

Over 100 Google Reviews

Covid Protocols Policies

Corporate Branding/Trademark
 "HELLOFACE"

- Financial factors such as reimbursement structure and number of employees

-Analyze the practice’s patient and treatment information

- Number of active patients (that had appointments in the last 12-18 months)- Number of new patients per month

- Patient demographics

- Highest-yielding procedures

- Outgoing dentist’s treatment philosophy-Appraise the facility/Equipment valuation- Space is appropriate,

Review/ transfer Lease terms

-Forensic Accounting aimed to correct 2500 active patients

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11/2017-09/2021

BUSINESS MANAGER/ ADMINISTRATIVE ASSISTANT      

NW DENTAL CENTER PLLC

7670 KATY FWY #30

 HOUSTON TX

PPP Loan Forgiveness $120K

Monthly collection over $70K,
Single provider office 

 

Effective BUSINESS MANAGER adept at analyzing dental clinical and process needs.  Creating and implementing strategic plans to achieve practice potential success in leading teams; developing office polices for clinical procedure and employee training and supervision, inventory oversight and database administration

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OFFICE SETUP
Licenses
-State dental license
-Anesthesia and analgesia permit
-Controlled substance license
Professional Association
-ADA/TDA
Regulations
-XRAY registration
-Waste Management
(Sterilization/Sharps disposal
-HIPAA
-NPI / GROUP NPI
Local Requirements
- City Occupancy
-Zoning Board
-Building Permit
Infection Control & OSHA
-Infection control requirements
-Job safety & health protection
-OSHA compliance
GRAND OPENING PREPARATION
-Practice Branding/Logo
-Website Re-Design
-Outdoor Signage
-Marketing (Mailers, Online SEO, YELP,
Facebook)

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Taxes

-State Department of Revenue-Federal-IRS TAX ID number

Insurance/Other Insurance

- Disability income & Office overheadexpenses-Professional Liability-Health Insurance-Workman’s Compensation

Employees

-Employee Policies-Hire/Train Staff-Employment Eligibility (I-9 Forms)-Federal & State labor law posters-American with Disabilities Act

Business Issues-Define practice structure-Practice financing

Supplies & EquipmentDental LabsDoctor ReferralsOffice UpgradesRemodel/Design

04/2017-10/2017

PROJECT / PRACTICE CONSULTANT

USPARKLE DENTAL

1013 DAIRY ASHFORD RD

HOUSTON TX

Corporate Branding/Trademark "USPARKLE"

 

Highly-motivated PRACTICE CONSULTANT with in-depth knowledge and progressive experience in Dental and Med Spa practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service.

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PRACTICE SALE AGREEMENT & LEASE

- Buyer/Seller warrantees
- Allocation of sale price for tax purposes
- Identification of specific assets that are being sold ( equipment lease agreements
- Details on patient record custodianship
- -Details of practice transition
- Details of Covenant not to Complete agreement


PURCHASE COMPLETION AND FINAL CLOSING TASKS
- Sending patient notification letters
- Applying for TAXID
- Open Business Checking Account
- PPO Status: Transferring any insurance policies requiring contractual agreements
- Medicaid Enrollment –

2015-2017

ASSISTANT OFFICE MANAGER

BENEFIT COORDINATOR

NW DENTAL - ALLEN J. LEE DDS

9522 HUFFMEISTER RD #300

HOUSTON TX

Versatile INSURANCE BENEFIT COORDINATOR  well-versed in accounts receivable functions, patient and workflow optimization, scheduling coordination for multiple doctors with extensive calendar obligations. Patient-oriented insurance mediator, imputing procedure codes with specificity for proper billing designations. Insurance network credentialing, analyzing and negotiating in-network participation fee schedules; updating practice management software.

2013-2015

REGISTERED DENTAL ASSISTANT/FRONT OFFICE RECEPTION

NORTHWEST DENTAL CENTER

12441 NW FWY

HOUSTON TX

REGISTERED DENTAL ASSISTANT (RDA) with excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

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Enthusiastic TEAM LEADER consistently rewarded for success in planning and operational improvements with experience in policy development and staff management procedures positively impacting overall morale and productivity.

Education

 

ASSOCIATE OF SCIENCE: DENTAL ASSISTING 10/2013

UT HEALTH SCHOOL OF DENTISTRY –HOUSTON, TX

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HIGH SCHOOL DIPLOMA 5/2001
ANDERSON HIGH SCHOOL – AUSTIN, TX

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Professional Skillset

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  • TEXAS REGISTERED DENTAL ASSISTANT
     

  • TEXAS MEDICAL ESTHETICIAN CERTIFIED
     

  • EAGLESOFT/OPEN DENTAL/SOFTDENT/DENTICON
     

  • WORD/EXCEL/GOOGLE DOCS

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Languages

  • ENGLISH 

  • VIETNAMESE

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