Call
720-772-7697
RESUME
WORK HISTORY
09/2021-PRESENT
TRANSITION CONSULTANT/ PRACTICE MANAGER
Assessed practice financials, clinical processes. Developed plan for production and clinical quality improvement. Advised Dentist to make staffing, financial and clinical process changes for short and long-term improvement.
HELLOFACE LLC
7670 KATY FWY #30
HOUSTON TX
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Transition Consultant
- Analyze the practice value
- Assess Competition
- Research area residents demographics
- Determine how much to offer
- Research the practice financials
- Recent profit and loss statements
- Recent balance sheets
- Practice Management Integration to Cloud
- Fee Schedule (paying attention to fees relative to industry standard, and insurance
reimbursements)
- Percentage of revenues used for overhead
- A breakdown of employee expenses Salaries,benefits, payroll taxes,retirement,
- Revenues broken down by procedure- Production and Collections report for each dentist and hygienist
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85% Collection Rate
Over 100 Google Reviews
Covid Protocols Policies
Corporate Branding/Trademark
"HELLOFACE"
- Financial factors such as reimbursement structure and number of employees
-Analyze the practice’s patient and treatment information
- Number of active patients (that had appointments in the last 12-18 months)- Number of new patients per month
- Patient demographics
- Highest-yielding procedures
- Outgoing dentist’s treatment philosophy-Appraise the facility/Equipment valuation- Space is appropriate,
Review/ transfer Lease terms
-Forensic Accounting aimed to correct 2500 active patients
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11/2017-09/2021
BUSINESS MANAGER/ ADMINISTRATIVE ASSISTANT
NW DENTAL CENTER PLLC
7670 KATY FWY #30
HOUSTON TX
PPP Loan Forgiveness $120K
Monthly collection over $70K,
Single provider office
Effective BUSINESS MANAGER adept at analyzing dental clinical and process needs. Creating and implementing strategic plans to achieve practice potential success in leading teams; developing office polices for clinical procedure and employee training and supervision, inventory oversight and database administration
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OFFICE SETUP
Licenses
-State dental license
-Anesthesia and analgesia permit
-Controlled substance license
Professional Association
-ADA/TDA
Regulations
-XRAY registration
-Waste Management
(Sterilization/Sharps disposal
-HIPAA
-NPI / GROUP NPI
Local Requirements
- City Occupancy
-Zoning Board
-Building Permit
Infection Control & OSHA
-Infection control requirements
-Job safety & health protection
-OSHA compliance
GRAND OPENING PREPARATION
-Practice Branding/Logo
-Website Re-Design
-Outdoor Signage
-Marketing (Mailers, Online SEO, YELP,
Facebook)
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Taxes
-State Department of Revenue-Federal-IRS TAX ID number
Insurance/Other Insurance
- Disability income & Office overheadexpenses-Professional Liability-Health Insurance-Workman’s Compensation
Employees
-Employee Policies-Hire/Train Staff-Employment Eligibility (I-9 Forms)-Federal & State labor law posters-American with Disabilities Act
Business Issues-Define practice structure-Practice financing
Supplies & EquipmentDental LabsDoctor ReferralsOffice UpgradesRemodel/Design
04/2017-10/2017
PROJECT / PRACTICE CONSULTANT
USPARKLE DENTAL
1013 DAIRY ASHFORD RD
HOUSTON TX
Corporate Branding/Trademark "USPARKLE"
Highly-motivated PRACTICE CONSULTANT with in-depth knowledge and progressive experience in Dental and Med Spa practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service.
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PRACTICE SALE AGREEMENT & LEASE
- Buyer/Seller warrantees
- Allocation of sale price for tax purposes
- Identification of specific assets that are being sold ( equipment lease agreements
- Details on patient record custodianship
- -Details of practice transition
- Details of Covenant not to Complete agreement
PURCHASE COMPLETION AND FINAL CLOSING TASKS
- Sending patient notification letters
- Applying for TAXID
- Open Business Checking Account
- PPO Status: Transferring any insurance policies requiring contractual agreements
- Medicaid Enrollment –
2015-2017
ASSISTANT OFFICE MANAGER
BENEFIT COORDINATOR
NW DENTAL - ALLEN J. LEE DDS
9522 HUFFMEISTER RD #300
HOUSTON TX
Versatile INSURANCE BENEFIT COORDINATOR well-versed in accounts receivable functions, patient and workflow optimization, scheduling coordination for multiple doctors with extensive calendar obligations. Patient-oriented insurance mediator, imputing procedure codes with specificity for proper billing designations. Insurance network credentialing, analyzing and negotiating in-network participation fee schedules; updating practice management software.
2013-2015
REGISTERED DENTAL ASSISTANT/FRONT OFFICE RECEPTION
NORTHWEST DENTAL CENTER
12441 NW FWY
HOUSTON TX
REGISTERED DENTAL ASSISTANT (RDA) with excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
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Enthusiastic TEAM LEADER consistently rewarded for success in planning and operational improvements with experience in policy development and staff management procedures positively impacting overall morale and productivity.
Education
ASSOCIATE OF SCIENCE: DENTAL ASSISTING 10/2013
UT HEALTH SCHOOL OF DENTISTRY –HOUSTON, TX
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HIGH SCHOOL DIPLOMA 5/2001
ANDERSON HIGH SCHOOL – AUSTIN, TX
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Professional Skillset
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TEXAS REGISTERED DENTAL ASSISTANT
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TEXAS MEDICAL ESTHETICIAN CERTIFIED
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EAGLESOFT/OPEN DENTAL/SOFTDENT/DENTICON
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WORD/EXCEL/GOOGLE DOCS
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Languages
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ENGLISH
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VIETNAMESE